Effective Date: April 20, 2025
Welcome to the Casino Europa website (https://europacasino.md). We value your trust and strive for transparency regarding how we collect, use, and protect your personal information when you visit our website.
This Privacy Policy describes our approaches to processing personal data that may be collected through the website europacasino.md. By visiting our site, you agree to the terms of this Privacy Policy.
We operate in accordance with applicable personal data protection legislation, including the Law of the Republic of Moldova No. 133 of July 8, 2011 “On Personal Data Protection”.
1. Information We Collect
We may collect different types of information in connection with your use of our website:
- Information you provide directly:
- When you use contact forms on our website (e.g., on the “Contact Us” page), you may provide us with your name, email address, phone number, and the text of your message.
- If the website provides the option to subscribe to newsletters or promotions, we may collect your email address for these purposes (only with your explicit consent).
- Information collected automatically:
- When you visit our website, our servers automatically record information that your browser sends whenever you visit. This may include your IP address, browser type and version, device type, operating system, the pages you visit on our website, the time and date of your visit, the time spent on those pages, and other statistical data.
- We may also use cookies and similar tracking technologies to collect information about your interaction with the website. For more information, please see the section “Cookies and Tracking Technologies”.
2. How We Use Your Information
We use the collected information for various purposes:
- To respond to your inquiries and provide you with information you requested through contact forms.
- To improve and optimize the operation of our website, analyze its usage, and identify technical issues.
- To personalize your experience on the website (e.g., remembering your preferences).
- To send you marketing communications, promotional materials, and information about Casino Europa promotions if you have explicitly given consent to receive such mailings.
- To ensure the security of the website, prevent fraud and other illegal activities.
- To collect statistical data that helps us understand how users use our website.
- To comply with our legal obligations, if any.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Your consent: When you explicitly give consent to process your data for specific purposes (e.g., subscribing to a newsletter). You have the right to withdraw your consent at any time.
- Our legitimate interest: Processing is necessary for the purposes of our legitimate interests, such as maintaining and improving the security and functionality of the website, analyzing website usage for its development, operating our business (provided your interests and fundamental rights do not override our interests).
- Compliance with legal obligations: Processing is necessary for compliance with obligations established by law (e.g., responding to requests from law enforcement authorities in accordance with the law).
4. Disclosure and Transfer of Your Information
We do not sell or transfer your personal information to third parties for their marketing purposes without your explicit consent.
We may disclose your information to the following categories of recipients:
- Third-party service providers: Companies that provide us with services that help operate the website (e.g., hosting services, analytical services, website support services). These providers have access to your data only to perform their tasks on our behalf and are obligated to maintain confidentiality.
- Law enforcement and government authorities: If required by law, in response to legally valid requests (e.g., subpoena, court order).
- In the context of business operations: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal data may be transferred as part of the company’s assets.
5. Cookies and Tracking Technologies
Our website uses “cookie” files. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the website owners.
We use cookies for:
- Ensuring the correct operation of the website.
- Analyzing website usage (e.g., using Google Analytics) to understand visitor behavior and improve our website.
- Remembering your preferences (e.g., language selection).
You can manage cookies through your browser settings. Please note that disabling some cookies may affect the functionality of the website.
6. Links to Third-Party Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites. We strongly advise you to review the privacy policy of every site you visit.
7. Children’s Privacy
Our website is not intended for individuals under the age of 21 or the legal gambling age in your jurisdiction (in the Republic of Moldova, this is 21 years). We do not knowingly collect personal data from individuals under this age. If we become aware that we have unintentionally collected personal data of a child, we will take steps to remove this information from our servers.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law.
9. Your Rights Regarding Personal Data
In accordance with the legislation of the Republic of Moldova on personal data protection, you have the following rights:
- Right of access: To request access to your personal data that we hold.
- Right to rectification: To request the correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): To request the deletion of your personal data under certain circumstances.
- Right to restriction of processing: To request the restriction of processing of your data under certain conditions.
- Right to object: To object to the processing of your data in certain cases (e.g., for direct marketing).
- Right to data portability: To receive your data in a structured, commonly used, machine-readable format and transmit it to another controller (where applicable).
- Right to withdraw consent: To withdraw your previously given consent to data processing at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with the requirements of applicable law.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. All changes are effective when they are posted on this page. We encourage you to periodically review this Privacy Policy for any changes. Notification of material changes may be provided in a more prominent manner.
11. How to Contact Us
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:
Email: manager@europacasino.md